Best AI Tools for Customer Support
Automate support with AI chatbots, omnichannel messaging, and intelligent ticket routing.
What goes in
In the order we'd set it up. Start with the anchor, add supporting tools as you grow.
Tidio
Tidio is a customer service platform combining live chat, AI chatbots (Lyro), and helpdesk tools. It helps small businesses automate up to 70% of customer inquiries.
- Lyro AI chatbot resolves 70% of queries
- Excellent Shopify integration
- Very easy to set up
- AI chatbot limited on free plan
- Can get expensive with many operators
- Email marketing is basic
SleekFlow
SleekFlow is an omnichannel social commerce platform that unifies WhatsApp, Instagram, Facebook Messenger, and other channels for sales and support.
- All messaging channels in one inbox
- WhatsApp Business API integration
- In-chat payment links
- Can get expensive with scale
- WhatsApp charges per conversation
- Limited AI capabilities
Landbot
Landbot is a no-code chatbot builder for creating conversational landing pages and WhatsApp chatbots that capture leads and automate customer interactions.
- Beautiful visual bot builder
- WhatsApp integration is seamless
- Conversational landing pages convert well
- Free plan is very limited
- Advanced logic requires higher plans
- No voice bot support
Hume AI
Hume AI provides emotion AI APIs that can detect and understand human emotions from voice, face, and language. Used for healthcare, customer service, and UX research.
- Most advanced emotion AI available
- Multi-modal (voice + face + text)
- Real-time processing capability
- Developer-focused — not for non-technical users
- Free tier is limited
- Requires ML knowledge to integrate well